Privacy policy

1. Who we are

This website (https://www.richhariyagroup.com) is operated by Richhariya Buildcon Private Limited, with its registered office at Rose Valley Colony, Pant Nagar, Sanjay Drive Road, Sagar, Madhya Pradesh 470002, India. In this policy, "we," "us," and "our" refer to Richhariya Buildcon Private Limited.

2. Information we collect

We may collect the following types of information:

• Contact form submissions: Name, phone number, email address, project interest, and any message you provide through our enquiry form.
• WhatsApp interactions: When you click our WhatsApp links, your phone number and conversation are handled by WhatsApp (Meta) under their own privacy policy. We receive only the messages you choose to send us.
• Analytics data: We use Google Analytics 4 (GA4) to understand how visitors use our website. This collects anonymised data such as pages visited, time on site, device type, and approximate geographic location. No personally identifiable information is shared with Google for advertising purposes.
• Cloudflare Turnstile: Our forms use Cloudflare Turnstile for bot protection. This may collect technical data (IP address, browser fingerprint) solely for the purpose of distinguishing human visitors from automated bots.
• Server logs: Our hosting provider (Cloudflare) may collect standard server logs including IP addresses, browser type, and access times for security and performance purposes.

3. How we use your information

• To respond to your enquiries about our projects and services
• To schedule site visits or send project brochures you have requested
• To send updates about projects you have expressed interest in (only with your consent)
• To improve our website experience based on aggregate analytics
• To comply with legal and regulatory requirements

4. Data sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only with:

• Service providers: Such as our form processing service, email provider, or CRM system — strictly for the purpose of handling your enquiry.
• Legal obligations: When required by law, regulation, or court order.
• Analytics providers: Google Analytics receives anonymised, aggregated data about website usage.

5. Data retention

Contact form submissions are retained for as long as necessary to process your enquiry and for a reasonable period afterwards for follow-up and record-keeping (typically up to 24 months). You may request deletion of your data at any time by contacting us.

6. Cookies & tracking

This website uses minimal cookies. Google Analytics and Cloudflare may set cookies for analytics and security purposes. We do not use cookies for advertising or cross-site tracking. No cookie consent banner is shown as we do not engage in targeted advertising.

7. Your rights

Under applicable Indian law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications

To exercise any of these rights, contact us at info@richhariyagroup.com.

8. Security

We implement reasonable technical and organisational measures to protect your personal information, including HTTPS encryption, secure form processing, and access controls. However, no method of electronic storage or transmission is 100% secure.

9. Children's privacy

This website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this privacy policy from time to time. Changes become effective upon posting to this page. We encourage you to review this policy periodically.

11. Contact

For privacy-related enquiries, contact us at info@richhariyagroup.com or call +91 92010 26600.